EY decided to relocate 750 employees to a new office

Client : EY (Ernst & Young)

Location : Montreal, Canada

Project scope : Relocation of 750 employees from Place Bonaventure to the Manulife Tower

Overview : EY decided to relocate 750 employees to a new office to create a more dynamic work environment. The project required careful planning, employee engagement, and change-management strategies. The team coordinated the move to ensure a smooth transition.

Objectives

• Relocate 750 employees successfully.

• Involve employees in the design and functionality of the new workspace.

• Implement a new booking system for flexible workspaces.

• Ensure employees can use the new space effectively.

  
  

Process

1. Needs assessment:We conducted comprehensive surveys to collect employee needs and preferences. The survey results informed design decisions.

2. Engagement workshops:We ran meetings with virtual mock-ups of the new floors. Employees gave real-time feedback and we made iterative adjustments with the architecture firm.

3. Physical mock-up:We set up a physical mock-up on one floor so employees could experience the new layout. The mock-up helped test functionality and gather concrete feedback.

4. Ergonomics sessions:We partnered with an ergonomist to run sessions on proper furniture use and chair adjustment. These sessions supported employee comfort and productivity.

5. Reservation system training:We created training materials and ran sessions to show employees how to book desks and meeting rooms. The training included guided demonstrations.

6. Move day:We organized a full welcome plan for move day. Staff provided on-site support to answer questions and solve immediate issues.

   
   

Results :

• Successful relocation: The move completed on schedule with minimal disruption to business operations.

• Strong employee engagement: Involving employees in the design increased their sense of ownership and satisfaction.

• Increased productivity: Post-move surveys showed improved morale and productivity due to a well-designed workspace.

• Effective system adoption: Employees adapted quickly to the new booking system, which supported the shared-desk model.

Conclusion : The relocation of 750 employees at EY Montreal shows the value of thorough planning, employee engagement, and effective change management. The project met its logistical goals and helped create a collaborative, future-ready workplace.